PBX Operator (Switchboard) (Part-time)

Company Name:
North Valley Hospital
Job Description
This position is part-time, 40 hours/pp, to work between Monday and Friday, 8:30a to 5:00p. This position cross trains to Patient Access Assistant roles and may pick up additional shifts as they become available to cover days, evenings and nights, and weekends and holidays as needed. Be aware that schedules and shifts are subject to change based on patient care and departmental needs.
Position Summary : Is responsible for providing prompt and courteous telecommunications between customers, patients, physicians and staff. Provides in-house paging services as well as performing routine Patient Financial Services' (PFS) tasks, including insurance billing of secondary claims, ERA posting of Medicare payments.
North Valley Hospital's (NVH) goal is to provide a safe and healing environment for its patients, visitors, volunteers and employees. NVH follows a safe hiring program that includes conducting thorough employment verifications and criminal background checks. EOE
Required Skills
Requires : High school diploma or GED; computer and 10-key calculator proficiency and data entry skills; critical thinking skills; customer service skills; ability to multi-task; and 6 months previous office receptionist experience. In addition, must be able to provide prompt and courteous telecommunications between customers, patients, physicians and staff. Provide in-house paging services.
Requires ProveIt! Skill Testing . Testing is administered through the Flathead Job Service. You do not need an appointment and there is no fee. Contact Flathead Job Service for hours of operation and directions to their locations: Flathead Job Services, 427 First Avenue East, Kalispell, MT 59901; Telephone
Required skill tests include the following (please print this posting and take it with you to the Job Service to ensure you complete the correct tests):
Typing - General, 3 minute, and
Data Entry Alpha-Numeric
Desired : Medical office reception or hospital admitting experience is strongly desired; training in customer service.
Tracking Code: 50-131
Job Location: Whitefish, Montana, United States
Position Type: Part-Time

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