FRONT DESK MANAGER (WHITEFISH - FULL TIME)
- Full benefits including medical, dental, vision; 401k; discounted gym memberships.
- The perfect place to put down roots, grow your career, and raise a family.
- The relaxed environment of a close-knit mountain town.
- Lead a dynamic, culturally diverse team from around the globe.
- Fast-paced and active position get your step counter ready!
- The chance to work in an inclusive culture and make life-long friends.
Your daily pursuit is leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Glacier adventure!
What will you do in this job?:- Manage all aspects of Front Desk operations:
Scheduling, training, coaching, discipline, etc. - Act as an example of excellent guest service for the team
- Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
- Attend weekly manager meetings
- Inform guests of special events or activities around the hotel and in the surround area
- Keeps record of potential safety and maintenance issues and communicates details to supervisor
- Assist as needed with set up of rooms for special events, meetings, conferences and banquets
- Offers assistance to guests and teammates where needed
- Be a utility player who can complete a variety of job duties
This job description describes at a high level what a Front Desk Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.
What skills and experience do you need for this job?:- Hotel Management degree or 2-3 years related management experience preferred
- 1-2 years previous hotel front desk experience required
- Work-ethic and commitment to the team and guest is key
- Be willing and able to work solo or as part of a team
- Be committed to Safety First and the highest quality of cleaning & sanitizing standards
- Be organized with a great eye for detail
- Be kind to others and always bring your best
- Be a good communicator, always suggesting ideas and solutions
- Be helpful and friendly, willing to go the extra mile
- Be relaxed, flexible and able to handle a few curve balls
- Be ready to have fun!
- You ll work in iconic, unforgettable and inspiring Whitefish, Montana. You ll see amazing scenery and wildlife. You ll participate in team events and fun!
- You ll spend your days in and around historic hotels, lodges and cabins
- Glacier Park Collection is a non-smoking, drug-free environment
- Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
- You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture
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