Receptionistother related Employment listings - Whitefish, MT at Geebo

Receptionist

3.
5 Whitefish, MT Whitefish, MT Full-time Full-time $15 - $18 an hour $15 - $18 an hour 4 days ago 4 days ago 4 days ago We are looking for a professional quick learner to assist the front end of our facility.
Greating and Assisting Visitors:
Welcoming visitors, residents, and family members with a friendly and helpful attitude.
Providing information about the nursing home's services, visiting hours, and relevant policies.
Answering Phones and Managing Inquiries:
Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments.
Addressing inquiries about the facility, resident status, and general information.
Check-in and Check-out Procedures:
Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
Logging visitors' details and issuing visitor badges.
Scheduling Appointments:
Assisting in scheduling appointments for residents to meet with medical staff, therapists, or other healthcare professionals.
Mail and Package Handling:
Receiving, sorting, and distributing incoming mail and packages.
Arranging outgoing mail and packages for pickup or delivery.
Maintaining Records:
Keeping accurate records of visitors, deliveries, and appointments.
Updating resident information and ensuring confidentiality of sensitive data.
Emergency Response:
Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
Assisting Residents:
Providing basic assistance to residents, such as helping them with forms, directing them to common areas, or answering general questions.
Coordinating with Staff:
Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
Maintaining Reception Area:
Keeping the reception area clean, organized, and presentable.
Ensuring that reading materials and other amenities for visitors are readily available.
Technology and Administrative Support:
Utilizing computer systems and software to manage resident records, appointments, and other administrative tasks.
Assisting with data entry and paperwork as needed.
Crisis Management:
Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
Adherence to Policies and Regulations:
Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
Cultural Sensitivity:
Demonstrating cultural awareness and sensitivity while interacting with residents and visitors from diverse backgrounds.
Training and Orientation:
Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
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Estimated Salary: $20 to $28 per hour based on qualifications.

  • Type: Other
  • Company: Whitefish Care and Rehabilitation

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