Operations Support- Whitefish, MT Customer Service & Call Center - Whitefish, MT at Geebo

Operations Support- Whitefish, MT

5.
0 Whitefish, MT Whitefish, MT Part-time Full-time Part-time Full-time $20 - $22 an hour $20 - $22 an hour 2 days ago 2 days ago 2 days ago About us Moterra is a luxury campervan rental company, offering the highest quality vans in the rental space.
The core of our mission revolves around facilitating outdoor experiences in our all inclusive campervans.
We are an energetic, cross-disciplinary and distributed team focused on delivering consistently exceptional hospitality everywhere we operate.
We pair our impeccably maintained vehicles with engaging, high touch customer service to create a seamless travel experience, which allows our clients the opportunity to effortlessly connect both with the wild spaces they came to enjoy and the loved ones they came to enjoy it with.
We are lucky to have an amazing crew that is both innovative and dedicated, which is recognized through internal promotions and performance-based bonuses.
We pride ourselves on our holistic approach to business, environmental stewardship, a thriving company culture and exciting opportunities for career development.
OVERVIEW Our team has a lot of fun together and spend our time detailing and stocking vans, connecting with guests and getting them familiar with #vanlife, while acting as liaisons to the beautiful places we are lucky enough to call home.
A Regional Support team member in Moterra's Glacier operation will be responsible for ensuring the consistent delivery of high-quality vehicle detailing, stocking, scheduling, maintenance and occasional on-trip troubleshooting.
Part and full time positions available.
Weekend availability required with flexibility in shifts across the day (e.
g.
morning, afternoon or evening shifts).
This is a seasonal hourly role with an anticipated start date in ASAP.
Workload may vary by week with a significant increase in demand in the peak summer season (July-September) Team members must be responsive to the schedule requirements of our clients during business hours (including weekends), and most duties must be performed at our office in Whitefish (5644 U.
S.
93 S, Whitefish, MT 59937).
Vehicle Detailing ? Ensure that every van is ready to wow clients upon their arrival through:
? Thorough cleaning of vehicle interior, exterior and all included equipment in line with Moterra's standards ? Restocking with the full list of stock inclusions, including any paid add-ons and other customer-specific requests ? Maintain an orderly warehouse and office, ensuring that all linens, dishes and other stocking items in the warehouse are clean and ready for rentals or any last minute changes.
Vehicle Service/Maintenance ? Fill fuel tanks and check fluid levels ? Assure quality of vehicles and equipment:
Monitor windshields, tire pressure, tread depth, and other vehicle diagnostics, including checking for automotive damage, ensuring cars are operational, and driving and parking vehicles on the lot as needed.
? Maintain up to date knowledge of vehicles and equipment ? Ensure all maintenance is completed properly and in accordance with company's policies as well as manufacturer's standards, in consultation with Management Compensation:
$20-22+/hour total compensation, with a starting hourly wage of $18-20 plus bonuses, including the following:
? $500 training bonus paid after 60 days of employment ? This position is eligible for meaningful success-based bonuses which are paid consistently throughout the year.
Full details on the bonus structure will be shared with relevant candidates.
Additional
Benefits:
? Complementary van access and access to our Friends & Family Rate'' outside of peak season and as available.
? Being part of a rapidly growing outdoor travel company with opportunities for personal and professional growth Job Types:
Full-time, Part-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
24 - 40 per week
Benefits:
Flexible schedule Schedule:
4 hour shift 8 hour shift Day shift Morning shift Application Question(s):
When would you be able to start? What is the ideal work schedule for you (#hrs/days/week)? Are there any days of the week (or times of day) that you cannot work? Any days (or time of day) that you would prefer not to work? Any upcoming time off requests between now and through the summer? Scale from 1-10, how would you rate your knowledge of the following areas list surrounding national parks:
What is your understanding of the position? Who were your last 3 bosses, and how will they each rate your performance when we talk with them (on a scale of 1-10)? What are you really good at professionally? Please give me some examples? What are you not good at or not interested in? Please give me some examples?
Experience:
Customer service:
1 year (Required) Shift availability:
Day Shift (Required) Ability to Relocate:
Whitefish, MT 59937:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.